Customer Success and Search Specialist
With a strong commitment towards enabling customer self-service success, Lynette specializes in documentation writing and content creation for support communities and chatbots. A results-driven professional, she possesses experience in migrating, indexing, and building knowledge base content for multiple communities.
Incorporating voice of the customer in your support and self-service content is crucial to seamless user experiences and improved content findability. Read this blog post to learn more.
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