Sr. Technical Manager
Vishal is responsible for strategic planning, product development and managing engineering team. Vishal has expertise in information discovery, AI, analytics, and support optimization. He has nearly a decade experience in leading many complex projects across his career including professional services, solution architecture and product development.
Revolutionize Your Support Ecosystem with SearchUnify for Zendesk
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AI has long been hailed as a game-changer that will redefine how global businesses operate. And with the advent of generative AI, it seems like that dream is finally seeing fruition.
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Intelligent Swarming allows agents to collaborate within departments for more effective and faster resolutions. Check out the infographic for more!
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The award program unveils the organizations with the best support websites and user experience.
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Intelligent Swarming allows agents to collaborate within departments for more effective and faster resolutions. Check out the infographic for more!
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SearchUnify Named Winner at the 17th Annual Stevie® Awards for Sales & Customer Service, 2023
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SearchUnify hosted its third annual conference Support (re)Focus 2022 to not only stage top-tier support juggernauts but also honor them. Click to know more!
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Case classification recognizes, understands, & labels incoming tickets so relevant fields are automatically populated. Read on to learn how.
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SearchUnify Named Winner at the 17th Annual Stevie® Awards for Sales & Customer Service, 2023
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How Kantata Metamorphosed its Zendesk Guide KB into a One-Stop Knowledge Shop with SearchUnify
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Essential Community Features & Tools for 2023
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SearchUnify hosted its third annual conference Support (re)Focus 2022 to not only stage top-tier support juggernauts but also honor them. Click to know more!
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