Vishal Sharma

Vishal Sharma

Sr. Technical Manager

Vishal is responsible for strategic planning, product development and managing engineering team. Vishal has expertise in information discovery, AI, analytics, and support optimization. He has nearly a decade experience in leading many complex projects across his career including professional services, solution architecture and product development.

SearchUnify Named a Leader in G2 Winter 2023 Grid® Report for Enterprise Search

SearchUnify Named a Leader in G2 Winter 2023 Grid<sup>®</sup> Report for Enterprise Search

SearchUnify named a leader in G2 Winter 2023 Grid® Report for Enterprise Search for the eleventh time in a row. Read on to find out more about the scores.

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How Fortinet Paved Its Way To Customer Self-Service Success with Khoros and SearchUnify

How Fortinet Paved Its Way To Customer Self-Service Success with Khoros and SearchUnify

How Fortinet Paved Its Way To Customer Self-Service Success with Khoros and SearchUnify

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SearchUnify Announces Mamba ‘23—Redefining ML Capabilities in the Digital Era

SearchUnify Announces Mamba ‘23—Redefining ML Capabilities in the Digital Era

SearchUnify has announced its latest release, Mamba ‘23. Read on to know what's coming to revitalize your support and self-service capabilities.

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The Ultimate Technology Infrastructure for Communities 3.0

The Ultimate Technology Infrastructure for Communities 3.0

The Ultimate Technology Infrastructure for Communities 3.0

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Automation Anywhere and SearchUnify : Navigating The Shift Towards Knowledge-First Support

Automation Anywhere and SearchUnify : Navigating The Shift Towards Knowledge-First Support

Automation Anywhere and SearchUnify : Navigating The Shift Towards Knowledge-First Support

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SearchUnify to Kick off the 3rd Annual Conference - Support (re)Focus

SearchUnify to Kick off the 3rd Annual Conference - Support (re)Focus

"SearchUnify and its parent company, Grazitti Interactive, are hosting the conference—Support (re)Focus—on December 8 at 8 AM PST virtually."

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SearchUnify's Unified Cognitive Platform for Zendesk Guide

SearchUnify's Unified Cognitive Platform for Zendesk Guide

SearchUnify's Unified Cognitive Platform for Zendesk Guide

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ASP Announces Virtual Celebration to Honor the Winners of 2022 ASP
Best Support Websites Competition

ASP Announces Virtual Celebration to Honor the Winners of 2022 ASP <br>Best Support Websites Competition

SearchUnify is sponsoring ASP’s virtual ceremony named “Celebrating 25 Years of ASP Best Support Websites.” The event will be held virtually on Nov 15th & 16th.'

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Escaping the Rabbit Hole: How to Reduce Community Managers’ Workload with Cognitive Technology

Escaping the Rabbit Hole: How to Reduce Community Managers’ Workload with Cognitive Technology

Escaping the Rabbit Hole: How to Reduce Community Managers’ Workload with Cognitive Technology

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Unlocking Premium Support Success with the Right Process and Technology

Unlocking Premium Support Success with the Right Process and Technology

TSIA’s latest book, Digital Hesitation, discusses the value maze in most B2B companies.

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