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Leverage Cognitive Search to Maximise Your SharePoint Investment

Leverage Cognitive Search to Maximise Your SharePoint Investment

July 21, 2020

Integrate your SharePoint instance with cognitive technology and step-up your search game. Read on to know how an AI-powered enterprise solution can enhance your SharePoint’s capabilities.

5 Effective Ways to Manage Your Remote Contact Center Workforce

5 Effective Ways to Manage Your Remote Contact Center Workforce

July 16, 2020

In the current times, the organizations are working remotely with their teams. Ensuring that the employee-productivity and engagement are the crucial points that the managers and the support reps are aiming to achieve. Read on to know more.

6 Merchandising Ideas For Driving Conversions on Your E-Commerce Site

6 Merchandising Ideas For Driving Conversions on Your E-Commerce Site

July 14, 2020

Attract, convert, and turn your customers into brand advocates with your merchandising strategy. Read this blog post to know more.

6 Ways to Future Proof Your Customer Service Strategy

6 Ways to Future Proof Your Customer Service Strategy

July 8, 2020

Customer service is not like it used to be. There are new channels and sky-high expectations. How can businesses adapt? Read on for answers.

A Sneak Peek of the AI-Enabled Knowledge Management and Support Webinar

A Sneak Peek of the AI-Enabled Knowledge Management and Support Webinar

July 7, 2020

Are you struggling with knowledge management? If yes, then tune in to our latest webinar and learn how by leveraging artificial intelligence you can achieve KM effectiveness.

How to Implement Intelligent Swarming Model with Cognitive Search

How to Implement Intelligent Swarming Model with Cognitive Search

July 2, 2020

Intelligent swarming is undeniably a powerful model. But when you throw in a cognitive search, the result is nothing short of electrifying. This blog post explains.

Exploiting Knowledge Graphs To Boost Enterprise Search Relevance

Exploiting Knowledge Graphs To Boost Enterprise Search Relevance

June 30, 2020

Knowledge graphs are considered the next big thing. This blog post covers what they are and how they help enterprises to boost search relevancy.

6 Ingenious Ways to Enhance Your AEM Powered Website with Cognitive Search

6 Ingenious Ways to Enhance Your AEM Powered Website with Cognitive Search

June 25, 2020

Learn how cognitive search engines reduce effort to delight customers by delivering relevant content straight in your AEM websites.

How Cognitive Search Technology Is Transforming Supply Chains

How Cognitive Search Technology Is Transforming Supply Chains

June 23, 2020

AI-powered cognitive search engines revolutionize content discovery. Read on to know how they surface the right info at the right time and help attain operational efficiencies at manufacturing units.

8 Key Considerations for Enterprise Search Security

8 Key Considerations for Enterprise Search Security

June 18, 2020

The threat of cyberattacks and data breaches has become prevalent. This blog post covers 8 search security considerations that will help you keep cyber attackers at bay.

7 Ways Cognitive Technology can Help Improve Customer Effort Score

7 Ways Cognitive Technology can Help Improve Customer Effort Score

June 16, 2020

Customer Effort Score is everything a brand needs to pivot to in these times of cognitive technology. Let’s have a look at what a CES exactly is and how cognitive tech supports it.

Intelligent Swarming: A New Order of Collaboration & Value Delivery

Intelligent Swarming: A New Order of Collaboration & Value Delivery

June 9, 2020

The current support model has developed a lot of cracks & crevices over time. Intelligent SwarmingSM not only primes them but also adds a slew of pros.

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