SearchUnify’s Unified Cognitive Platform for Khoros
Your Khoros community does the groundwork to ensure steady and staunch relationships with your customers. However, organizational knowledge often propagates across documentation portal, help center, FAQs, online tutorials, etc., thus forcing your users to ferret around for relevant information. As a result, customer effort increases and CSAT reduces.
Cognitive technology takes engagement and UX on your Khoros community to a whole new level. It delivers highly relevant and personalized results, treating each commenter as a special person. To top it off, a cognitive engine digs up rich insights from user interactions in your community. Download this brochure to know more.
Key Takeaways
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PROVIDE UNIFIED ACCESS
TO KNOWLEDGE
Integrate fragmented content sources to enable unified content discovery
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UNLOCK AI-POWERED
RELEVANCE
Wield the power of ML to deliver personalized and relevant answers
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LEVERAGE RICH INSIGHTS
TO ELEVATE UX
Extract insights from user interactions to understand intent and boost CSAT
