Transform Your
Support Ecosystem with
SearchUnify’s Unified Cognitive Platform &
ServiceNow
Read this datasheet to know!
ServiceNow is a leading cloud-based workflow automation platform that enables organizations to attain operational efficiency by streamlining mundane or routine tasks. But what if you could connect it to all your organizational knowledge and take things to the next level? The combined might of ServiceNow & SearchUnify can make it happen.
With an efficacious cognitive model in place, SearchUnify acts as a catalyst that steers the ship towards superior digital experiences. It unsilos your content to populate more helpful information within your support engineers’ ServiceNow console. The platform leverages real AI & ML to ensure your support mavens can always find the most relevant case-resolving articles.
Want to know how that happens? This brochure explains how SearchUnify and ServiceNow ride the crest to provide a unified view of information to your service reps and revolutionize support outcomes.
Key Takeaways
Scalable Architecture
IMPROVE CONTENT FINDABILITY
Bid adieu to rummaging through enterprise data with a unified view of case resolving information and reduce turnaround time & MTTR
Resilient & Future-Proof
FUEL PERSONALIZED SUPPORT
SearchUnify’s insight engine provides actionable insights into user data to optimize the results for a personalized experience
Accelerated Time to Value
AUGMENT AGENT PRODUCTIVITY
SearchUnify’s holistic suite of apps built on top of the cognitive platform augment agent productivity & lower customer effort
