CCW’s Customer Contact Industry Review 2022 is back for a 3 day virtual summit from September 13 to 15, 2022 with its global online community and research hub of more than 150,000 customer contact members. With the mission of uncovering the advantages innovative solutions have had on the customer contact industry, this online event will highlight the importance of AI and digital for the future of CX and outline leading solutions for optimizing all aspects of the modern customer journey.