SearchUnify Joins TSIA’s Semiannual Conference

SearchUnify is a Gold Sponsor at TSIA Technology and Services Conference in 2022

Mountain View, CA | 22 September, 2022 – SearchUnify, a leading unified cognitive platform, is pleased to announce that it has joined as a Gold sponsor for TSIA’s technology and services conference, which delivers relevant technology services, sales, channel optimization, and product content that helps teams navigate evolving business challenges.

The Technology & Services Industry Association® (TSIA) is dedicated to helping technology and services organizations grow and advance in the technology industry. TSIA holds semiannual conferences specifically for technology services, sales, channel, and product teams. TSIA World: Envision, October 17-19, 2022, for the in-person Las Vegas experience, and a virtual experience November 7-9, 2022, which includes live presentations and discussion, and networking opportunities.

SearchUnify & Automation Anywhere will also present an edifying session on “Navigating the Shift to Knowledge-first Support” on October 18 at 10:15 AM PST.

TSIA World: Envision offers an immersive, global learning experience where a lineup of keynote speakers and industry stalwarts in customer experience come together to share exclusive insights and innovations you need in today’s ever-changing business environment.

“It has always been a pleasure to join TSIA’s conferences,” said Alok Ramsisaria, CEO, Grazitti Interactive, parent company of SearchUnify. “The platform offers us an excellent opportunity to unveil our technical finesse and network with industry leaders for proven strategies. All this empowers them to tackle today’s ever-changing CX world. This year, we are collaborating with our elite client, Automation Anywhere for an insightful session, to revitalize organizations with a knowledge-first approach that helps bring down the turnaround time and support costs while improving case deflection,” he further added.

“SearchUnify persistently affiliates with TSIA to enlighten the service industry with stellar customer support strategies and data-driven deep dives,” says John Ragsdale, Distinguished Researcher, VP Technology Ecosystems, TSIA. “With their technical prowess and years of experience in customer service, they have designed a robust strategy-technology framework that can help organizations plot the journey towards knowledge-first support. We are excited to see what they are bringing to the table this year.”

More information about TSIA’s conferences can be found at www.tsia.com/conference.

About TSIA

The Technology & Services Industry Association (TSIA) is the world’s leading research organization dedicated to helping technology companies achieve profitable growth and solve their top business challenges. Services, Sales, Product, and Channel organizations at technology companies large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, and exceptional peer networking opportunities. TSIA’s membership community consists of over 40,000 executives from 96 countries and represents 80% of the Fortune 100 technology companies. For additional information, please visit: https://www.tsia.com.

About SearchUnify

SearchUnify is a unified cognitive platform by Grazitti Interactive that revolutionizes information findability, fuels an insights engine, and makes for a robust platform for AI-based apps like Intelligent Chatbots, Agent Helper, Community Helper, KCS Enabler and Escalation Predictor. Its AI powers relevant and personalized search results for customers, partners, and employees across industries.

Media Contact
Aanchal Dhar
Senior Social Media Manager, SearchUnify
pr@grazitti.com