The value of an online community is directly proportional to its engagement level. The moment members start feeling neglected and unheard, the community loses its credibility. So, keeping members engaged is non-negotiable to foster trust. However, about 50% of community professionals experienced a high degree of burnout last year.
So, how do you save your community professionals from the hamster wheel of mundane tasks without compromising on the engagement level? SearchUnify’s Community Helper will come to your rescue. It’s a nifty bot that monitors discussions in your community and auto-responds to the unanswered threads round the clock. With its machine learning algorithms, you can surely step up your personalization game. Watch the video to know how.
